Privacy Policy
Last updated: July 25, 2026
iQEverything ("we," "us," "our") operates The Best AI Chat Widget, an AI-powered chat product installed on business websites (the "Service"). This policy explains what information we collect, how we use it, and the choices you have, whether you're a website visitor chatting with the widget, a business customer of ours, or someone contacting us directly.
1. Information We Collect
From website visitors using the widget: the text of chat conversations; any photos, screenshots, or files a visitor chooses to upload; voice input converted to text; and basic technical data (IP address, browser type, device type, timestamp).
From business customers (you, if you use our product): your name, email, phone number, business website, payment information (processed by our payment provider — we do not store full card numbers), and the content you provide to build your widget's knowledge base.
Automatically, via cookies: we use cookies for essential site function and basic analytics. See our Cookie Policy for details.
2. How We Use Information
- To operate the chat widget: answering questions, booking appointments on a connected Google Calendar, and routing conversations to a human when requested
- To improve the accuracy of the AI's responses for a specific business's knowledge base
- To bill and support our business customers
- To send service-related communications (not marketing, unless separately opted in)
- To maintain security and prevent abuse of the Service
3. Photos and Uploaded Files
Photos and screenshots a visitor sends to the widget are processed by our AI to generate a response, and may be reviewed by the business's team as part of normal customer service. Uploaded files are automatically deleted from our systems on a routine retention schedule and are never sold or used for purposes beyond operating the Service.
4. Third Parties We Work With
We share data only as needed to run the Service:
- Anthropic (our AI provider) — processes chat text and images to generate responses, under Anthropic's own data-handling terms
- Google — used for appointment booking when a business connects their Google Calendar; governed by Google's own privacy terms
- Our hosting and payment providers — process data solely to deliver and bill for the Service
We do not sell personal information, and we do not share visitor conversation data across unrelated businesses — each business's widget only sees its own customers' conversations.
5. Data Retention
Chat conversation records are retained for as long as needed to provide the Service and support our business customers, and are deleted or anonymized after a reasonable period of inactivity. Uploaded photos are retained on a shorter, routine deletion schedule described above.
6. Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the information below. If you are a website visitor and want your chat data removed, you can also contact the business whose website you chatted on, since they are the primary data holder for their own customer conversations.
7. Children's Privacy
The Service is intended for business use and is not directed at children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will always reflect the most recent revision. Material changes will be communicated to business customers directly.
9. Contact Us
Questions about this policy or a data request:
- Phone: (615) 628-7386
- Email: iQMarketers@gmail.com
- Mail: 30 N. Gould St., Suite 12694, Sheridan, WY 82801