Cookie Policy

Last updated: July 25, 2026

This page explains the cookies used on thebestaichatwidget.com and by the chat widget itself when installed on a customer's website.

1. What Are Cookies

Cookies are small text files stored on your device that help a website function and help site owners understand how it's used.

2. Cookies We Use

TypePurposeDuration
EssentialKeeps a chat conversation connected to the right visitor sessionSession
AnalyticsBasic, privacy-respecting traffic analytics — page views, general location, device typeUp to 13 months
PreferenceRemembers whether the chat widget was open or closed30 days

We manage cookie compliance across our sites using iQCookie, our own cookie-consent tool. You can review or change your cookie choices at any time using the consent banner on this site.

3. Cookies on Customer Websites

When a business installs the chat widget on their own website, the widget sets a small essential cookie to maintain the visitor's conversation session. This is necessary for the widget to function and is covered under the business's own cookie policy, alongside ours.

4. Your Choices

Most browsers let you block or delete cookies through their settings. Blocking essential cookies may prevent the chat widget from maintaining your conversation properly.

5. Changes to This Policy

We may update this policy as our cookie usage changes. The "Last updated" date above reflects the most recent revision.

6. Contact Us